FAQ
Frequently asked questions about our input devices
Only The Best
Made in the US
Our Pin Pads/Scanners are designed and assembled in the US.
Specifically Designed for US School Cafeterias
Our keypads are specifically designed and built for US and Canadian school cafeterias.
Satisfaction Guaranteed
3 year warranty from the moment of purchase.
Do you offer a warranty?
Yes, all our pin pads and scanners are covered by a 3-year warranty from the date of purchase.
How does your price match guarantee work?
We will match or beat the prices of key competitors.
Where do your products ship from?
They ship from Irvine, California.
Do AlphaPad & AlphaScan come with the USB cable and protective cover?
Yes, each unit comes with complementary a protective cover and USB cable.
Are pinpads MacBook compatible?
Yes, they are.
Do cords have adapters that fit an iPad set up?
Yes, there are adapters available to connect a USB cable to any iPad model.
Are your devices safe?
Yes, they are FCC approved.